Frequently Asked Questions

All you need to know about our smart devices

Sylenza provides a diverse range of intelligent devices essential for modern living, including robotic vacuum cleaners, smart air conditioners, automated cat water fountains, adaptive lighting systems and more. Each product is designed to simplify daily routines and enhance comfort in every home.

Setup is straightforward: unbox the device, connect it to your home Wi-Fi using the Sylenza mobile app, follow the on-screen instructions for calibration, and customize settings to suit your preferences. Our guided wizard ensures you’re up and running in minutes.

Every Sylenza device includes a manufacturer warranty with service coverage and technical assistance. Our support team is available via email or phone to help troubleshoot any issues, provide firmware updates and answer usage questions throughout the life of your product.

Yes. Sylenza devices are compatible with popular home automation platforms and voice assistants. Use standard smart home protocols or the Sylenza API to link your devices with lighting, security and climate control systems for a truly unified experience.