Sylenza Service Commitment

At Sylenza, located at Museumstrasse 2, 8001 Zurich, Switzerland, we specialize in delivering essential AI-driven devices designed to enhance daily life. Our curated range includes intelligent vacuum cleaners, air conditioners with adaptive climate control, automated cat water fountains, and a variety of other smart devices tailored for comfort, convenience, and reliability.

Comprehensive Quality Assurance

Every product undergoes rigorous testing in our Swiss facility to ensure durability and performance. We partner with leading component manufacturers and maintain strict criteria for materials, software stability, and energy efficiency, so you receive devices that operate flawlessly year after year.

Personalized Installation and Support

Our certified technicians provide end-to-end installation services. From initial setup to seamless integration with existing home networks, we guide you through each step. Online guides and video tutorials complement our hands-on assistance, enabling you to make the most of your new AI devices.

Customized Solutions for Every Home

Understanding that no two living spaces are identical, we offer tailored configurations. Whether you need quiet operation for a studio or high-capacity performance for a large residence, our team crafts solutions that match your environment and lifestyle.

Building Trust Through Transparency

Sylenza values open communication. You can schedule a consultation or complete our contact form at your convenience. Throughout the process, you’ll receive clear timelines, progress updates, and direct access to our support line at +41764788509.

Comprehensive Warranty and Continuous Updates

All Sylenza devices include a two-year warranty covering parts and service. We continuously release firmware enhancements and new features, ensuring your products stay current with the latest advancements in AI technology.

Privacy and Data Protection

Your trust is paramount. We implement robust encryption and adhere to stringent data handling protocols, safeguarding the information collected by our devices. At Sylenza, user privacy is built into every solution.

Why Choose Sylenza?

1. Expertise: Our Swiss-based team offers deep knowledge of smart home ecosystems.
2. Reliability: Proven track record of delivering high-performance devices.
3. Support: Dedicated customer care, available six days a week.
4. Innovation: Continuous product improvements driven by user feedback.
5. Sustainability: Eco-friendly practices in sourcing and packaging.
6. Ease of Use: Intuitive interfaces and seamless connectivity.
7. Community: Loyal customer base that contributes to product evolution.
8. Local Presence: On-site consultations and rapid response times.
9. Integrity: Transparent processes with no hidden conditions.

Effective 2025 • Business ID CHE-042.436.739 • Sylenza • +41764788509